Shipping Information
Fast, reliable delivery to your doorstep
Shipping Information
Free Shipping: On orders over 300 SAR within Saudi Arabia
Shipping Options
We offer several shipping options to meet your needs:
Standard Shipping
25 SAR
3-5 business days delivery within Saudi Arabia
Express Shipping
50 SAR
1-2 business days delivery within Saudi Arabia
Same Day Delivery
75 SAR
Available in Riyadh and Jeddah for orders placed before 2 PM
Shipping Zones
We ship to multiple countries with varying delivery times and costs:
| Zone | Countries | Delivery Time | Shipping Cost |
|---|---|---|---|
| Zone 1 | Saudi Arabia | 1-3 business days | Free over 300 SAR |
| Zone 2 | UAE, Kuwait, Qatar, Bahrain, Oman | 3-5 business days | 45 SAR |
| Zone 3 | Jordan, Lebanon, Egypt | 5-7 business days | 85 SAR |
| Zone 4 | Other Countries | 7-14 business days | Calculated at checkout |
Order Processing
Please note the following about order processing:
- Orders are processed within 1-2 business days
- Orders placed on weekends will be processed on Monday
- Custom or personalized items may require additional time
- Tracking information will be sent via email
Tracking Your Order
Track your order status through these stages:
1
2
3
4
5
Order Confirmed
Order Prepared
Order Shipped
Out for Delivery
Delivered
Delivery Information
Important delivery details:
- Signature may be required for delivery
- Multiple delivery attempts will be made
- You can provide safe place delivery instructions
- Contact our courier partners directly for delivery issues
Restrictions and Considerations
Please be aware of the following:
- PO Box deliveries may have limitations
- Remote areas may incur additional charges
- International orders may be subject to customs duties
- Extreme weather may cause delivery delays
Shipping Questions?
Our shipping team is ready to assist you:
Email Address: shipping@rawae.com
Phone Number: +966 11 123 4567
Working Hours: Sunday - Thursday 9:00 AM - 8:00 PM
